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How do I get a refund for my Southeastern Ticket?

Alternatively send your ticket to Southeastern Customer Services at: If you purchased a ticket onto your Key smartcard from a Southeastern station, you can return this to any Southeastern ticket office for a refund or you can apply here . Tickets purchased from Southeastern which have not started yet can be refunded in full minus a £10 admin fee.

How do I book an advance ticket for southeastern?

Advance Ticket numbers are limited so the earlier you book, the cheaper the fare. You can book an Advance Ticket right up to 23.59* the day before you travel, giving you more flexibility. Buy your Advance Ticket at home via our Southeastern app, through our website or from a station ticket office.

When will I receive my tickets from see?

Tickets for the majority of shows are sent around 7-10 days before the event. This is done to try and help See and event promoters combat ticket re-sale, forgery and loss. Unfortunately it is not possible to get your tickets dispatched on request.

What is the flexi season ticket?

Exclusively available on The Key, the Flexi Season ticket offers 8 days of travel in 28 days – any time between two stations. Flexi Season tickets are on sale now . Register for your Key smartcard below so you’re ready to commute, your way. If playback doesnt begin shortly, try restarting your device. Full screen is unavailable. Learn More

How do I get a refund from Southeastern Airlines?

If you purchased your tickets from Southeastern’s website, you can use our self-service refund facility (except for Advance tickets and daily tickets which have passed their date of travel). If you have an account, please log in, navigate to My Account, then Manage my tickets/refunds to apply.

Does southeastern charge an admin fee for refunds?

Southeastern will not charge an admin fee for these refunds. If you purchased your ticket from the Southeastern website and you have not printed your ticket or have a smart ticket on The Key, log in to your online account and visit the Manage your ticket/refund section.

How do I return a paper daily ticket to southeastern?

If you purchased a paper daily ticket from a Southeastern ticket office, you can return this to any Southeastern ticket office for a refund. Alternatively send your ticket to Southeastern Customer Services at: PO Box 10422,

How do I get a refund for my ticket?

If you bought a ticket online and have your ticket with you, simply apply for a refund at one of our ticket offices, or use our online refund form.

When can I expect my tickets to arrive?

The latest you should receive them is five days before the event. To check if your tickets have been printed, log into My Ticketmaster and go to your order history. The Order Status in your account will change to show if your tickets have been printed or not - if they have, they’ll be on their way to you very soon.

How do I know if my tickets have been printed?

To check if your orders on its way out yet, just log into My Ticketmaster and go to your order history – the Order Status in your account will change to show that your tickets have been printed, and the latest you should receive them is around 5 days before the event.

When will I receive my Tickets for my venue?

Venues usually make tickets available outside of a sellers business hours, so you may receive them on the day of the event. If you purchased tickets on the same day as the event then youll receive them shortly after your order is confirmed, usually within a couple of hours. If your tickets were supposed to be mailed to you, contact us contact us.

What if my Tickets were supposed to be mailed to me?

If your tickets were supposed to be mailed to you, contact us contact us. Tickets may need to be manually uploaded or sent via a third-party, so there can be a brief wait for your tickets to be delivered — even if the event is on the same day. However, youre guaranteed to receive your tickets in time for the event.

Spending fewer days in the office and only want to pay for the days you need to commute? You’ve come to the right place! Travelling with a Flexi Season ticket on eligible routes can be cheaper than buying a single or return ticket, plus it provides you with more flexibility than a normal Season Ticket.

Can I buy a new flexi season ticket with my smartcard?

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